"Standard Terms of Sale","These Standard Terms of Sale outline the conditions under which customers purchase products from our online store. By placing an order, the customer agrees to these terms in full.
1. General Conditions
All sales made through this website are subject to these Terms of Sale. We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.
2. Product Availability
All products listed are subject to availability. If an item becomes unavailable after purchase, we will notify the customer and provide a refund or alternative option.
3. Pricing and Payment
All prices are listed in AUD and include GST unless stated otherwise. Prices may change without notice. Payment must be completed at checkout using approved payment methods. Orders are not considered accepted until payment is successfully processed.
4. Order Confirmation
Customers will receive an order confirmation via email once payment is completed. This confirmation does not guarantee acceptance of the order; acceptance occurs only when the order is dispatched.
5. Errors and Omissions
We strive for accuracy, but product descriptions, specifications, and pricing may contain errors. We reserve the right to correct errors and cancel orders affected by incorrect information.
6. Shipping and Delivery
Shipping is handled according to our Shipping Policy. Delivery timeframes are estimates only. Risk of loss transfers to the customer once the order is handed to the courier.
7. Returns and Refunds
Returns, refunds, and warranty claims are handled according to our Return & Refund Policy. Customers must follow the correct procedures for assessments, RMA requests, and warranty claims.
8. Customer Responsibilities
Customers are responsible for:
- Providing accurate delivery information
- Ensuring compatibility of purchased products
- Using products in accordance with Australian regulations and manufacturer guidelines
We are not liable for issues arising from incorrect installation, misuse, or unauthorised modification.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
- Indirect, incidental, or consequential damages
- Loss of data, business, or revenue
- Damages caused by misuse or incorrect installation
Our liability is limited to the value of the product purchased.
10. Warranty
All products are covered by Australian Consumer Law. Remedies for faulty goods include repair, replacement, or refund depending on the nature of the failure. Warranty claims require technical assessment.
11. Intellectual Property
All content on this website is protected by copyright and trademark laws. Customers may not reproduce or distribute any content without permission.
12. Privacy
Personal information is handled according to our Privacy Policy. By purchasing from this website, customers consent to the collection and use of their data as outlined in that policy.
13. Changes to Terms
We may update or modify these Terms of Sale at any time. Continued use of the website or placement of orders constitutes acceptance of the updated terms.
14. Governing Law
These Terms of Sale are governed by the laws of Australia. Any disputes will be resolved in accordance with Australian legal standards."