Elite Ingrate Systems ships exclusively within Australia. We do not currently offer international shipping, including New Zealand, due to supplier restrictions from Reolink, Seadan, and Security Wholesalers.
Shipping Fees
Standard Shipping (Australia-wide): $12.95 AUD
Express Shipping: $19.95 AUD
Dispatch Times
Orders are dispatched within 2–4 business days.
Tracking numbers are provided for all shipments.
Delivery Times
Standard Delivery: 3–7 business days
Express Delivery: 1–3 business days
Remote Areas: 5–10 business days
Failed Deliveries & Re‑Delivery Fees
If a delivery attempt fails due to incorrect address or unavailability, re‑delivery fees may apply. These fees are charged by the courier and passed on at cost.
Lost or Damaged Shipments
All shipments include transit insurance. If your item arrives damaged or does not arrive, please contact us within 7 days of receiving your delivery notification.
Contact
For shipping‑related questions, please use our contact form.